Return Policy

Effective Date: [05/05/25]

We want you to be satisfied with your purchase. If you are not, here’s how we can help.

90-Day Money Back Guarantee

We stand behind the effectiveness of our product and offer a 90-Day Results Guarantee. If you don’t see the results you expected using our products, we’ll give you your money back.

How to Claim Your Guarantee:

1. Contact us at support@tritogen.com within 90 days of receiving your product.
2. Provide your order details (name, email, and order number) so we can process your full refund.

There is no need to return the products.

You can always contact us for any return question at support@tritogen.com.

1. Return Eligibility:

  • Returns must be requested within 60 days of delivery.

  • Products must be unused, unopened, and in original packaging.

2. How to Request a Return:
Please email support@tritogen.com with your order number and reason for return. We will provide instructions and a return address.

3. Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days.

4. Return Shipping Costs:
Return shipping is the responsibility of the customer unless the item arrived damaged or defective.